FAQ

Frequently Asked Questions

How do I book an appointment?

Visit the Appointment page, choose a department, select a doctor, and pick a convenient time slot. You will receive a confirmation once your appointment is approved.

How can I view my medical records?

Go to the Patient Portal and search by your name, registered mobile number, or UHID to view appointments, prescriptions, lab reports, and billing history.

What are your visiting hours?

Outpatient services are available from 8:00 AM to 8:00 PM, Monday to Saturday. Inpatient visiting hours may vary by ward; please check with the front office.

How do I get my lab reports?

Lab reports are available through the Patient Portal as soon as they are marked complete. You can also collect a printed copy from the pathology counter.

How do I contact the hospital?

Use the Contact page or call the front office during working hours.